Problem
On the self-elected PXE Representative chosen in 2016.3+, the "Landesk PXE MTFTP Service" is either not started or is long to start but the "Landesk PXE service" is running. You can also see on the LDMS Console, that the PXE service on this subnet is enabled.
Cause
Here are some information which might help you to understand what's going on:
- A PXE rep cannot have a WIFI adapter and cannot have multiple NICs. If they do, they will not be elected.
- If the LANDESK PXE service is started and the LANDESK PXE MTFTP service is not started, the BOOT.WIM and BOOT_x64.WIM files have not been downloaded to the PXE rep or are being downloaded. The MTFTP service will not start until both WIM files have been downloaded to the PXE rep. The WIM files are downloaded to the C:\Program Files (x86)\LANDESK\PXE\System\Images\Boot folder on the PXE rep.
- Check the following log files on the PXE rep in the C:\ProgramData\LANDESK\\Log folder to see what it is doing:
- pxesvc.log
- tmcsvc.log
- selfelectcontroller.log
Solution / Workaround
You need to wait until the WIM files are entirely downloaded onto the self-elected representative.
The WIM files might not be downloaded for some reasons, and the IIS logs might inform you either.