Question:
I am attempting to use an Unattend.xml as part of my Ivanti EPM Provisioning job.
What support does Ivanti offer for troubleshooting or customizing my unattend.xml?
Answer:
Ivanti provides a sample unattend.xml either on the Ivanti community or bundled with the product as a service to our customers to give them a starting point.
Customizing the UNATTEND.XML to cover the customer environment will be necessary in most cases.
Troubleshooting or customizing the UNATTEND.XML file is not covered within the scope of LANDESK Support.
It is recommended to use Microsoft Windows System Image Manager to create an UNATTEND.XML file.
For more information on the Microsoft Windows System Image Manager, refer to the following Microsoft Technet Article:
http://technet.microsoft.com/en-us/library/cc766347(v=ws.10).aspx
Microsoft documentation or contacting Microsoft support is advised for assistance with the UNATTEND.XML
See the following Microsoft article:
http://technet.microsoft.com/en-us/library/cc748874(v=ws.10).aspx