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IP Address Cannot Be Acquired by WinPE for Some DELL Models During Provisioning

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Environment:

LANDESK Management Suite 9.6, and may apply to earlier versions.

 

Error message:

IP address 127.0.0.1

Waiting for IP address..................

 

Timed out before acquiring an IP address.

 

The operation failed as no adapter is in the state permissible for this operation.

 

Failed to get localhost IP address or resolve core server name. Please check your network and try again.

NIC.png

 

Cause:

This issue can be caused by some versions of the corresponding DELL NIC driver.

 

Solution:

Per the information from DELL's support website, an updated driver (version 19.5.0.0, A11) has specifically "fixed issue that system can not get IP under some WinPE environment".

To fix the issue, the driver needs to be injected into the network boot image and the PXE rep needs to be redeployed.

 

Applies to DELL models:

 

Latitude 3340

Latitude E5250/5250

Latitude E5440

Latitude E5450/5450

Latitude E5540

Latitude E5550/5550

Latitude E6440

Latitude E6540

Latitude E7240

Latitude E7250/7250

Latitude E7440

Latitude E7450

 

Precision T1700

Precision M2800

Precision M4800

Precision M6800

 

Dell Precision Tower 5810

Dell Precision Tower 7810

Dell Precision Tower 7910

 

OptiPlex 9020

OptiPlex 9020M

OptiPlex 7020

OptiPlex XE2

 

Applies to OS:

 

Windows 7, 32-bit; Windows 7, 64-bit; Windows 8, 32-bit; Windows 8, 64-bit; Windows 8.1, 32-bit; Windows 8.1, 64-bit


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