Issue: Unable to modify the capture image provisioning template.

Issue

Unable to modify the capture image template.

Cause

Prov_Action_Type table in the LANDESK database is missing some of the rows.

Resolution

1. Close the LANDESK Console.
2. Backup the Core Server and the LANDESK database before doing the rest of the steps. This is your safety net.
3. Check the properties of the following files in the C:\Program Files\LANDesk\ManagementSuite folder on the Core Server to make sure they do not have an UNBLOCK button by the Read-Only checkbox:
   
     prov_Loaddb.exe
     prov_InstallPlugin.exe
   
   
4. If there is an UNBLOCK button, click it to unblock the file.
5. If you use Remote Desktop to connect to the Core Server, add the /admin switch after the Core Server to connect to the Core Server.
6. Open a command prompt window on the Core Server as administrator by right-clicking CMD.EXE on the Core Server and selecting the "Run as administrator" option.
7. In the command prompt window, change directory to the C:\Program Files\LANDesk\ManagementSuite folder and run the following commands:
   
   
   

prov_Loaddb.exe -f "C:\Program Files\LANDesk\ManagementSuite\ENUActionsAndSections.xml"

prov_InstallPlugin.exe -a